Duties and
Responsibilities:
They evaluate patient satisfaction,
investigate complaints, collect information about patient dissatisfaction, work
with departments to resolve patient problems, and educate staff. They basically
take care of any concerns of the patient or their family. They work in
hospitals, nursing homes, and in public health agencies.
Average
Salary: $20,000 - $40,000
Educational
Requirements:
Students should
take challenging high school courses in business, science, math, and English.
Requirements
differ, but most employers prefer college graduates with backgrounds in health
or social services. Experience is also valued.
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